FAQ

Frequently Asked Questions – Yogya Tours

Reading the FAQ section on Yogyatours.com before arranging a tour is essential because it provides clarity and helps travelers avoid unexpected issues.

The FAQ outlines practical details such as tour duration, pick‑up and drop‑off points, what is included in the package, and what is not, so customers can budget and prepare accordingly.

It also explains whether the tour is private or shared, the language options for guides, and the suitability for families or groups, ensuring travelers choose the right package for their needs.

By reviewing the FAQ, you gain a clear picture of the itinerary, cultural highlights, and safety measures, which builds confidence in the booking process.

In short, the FAQ acts as a roadmap that answers common questions upfront, reduces uncertainty, and makes planning a trip to destinations like Borobudur, Prambanan, or Merapi smoother and more enjoyable.

  1. What is Yogya Tours?
    Yogya Tours is a local tour operator based in Yogyakarta, offering cultural, adventure, and sightseeing tours across Central Java.
  2. Where is Yogya tours located?
    Our office is in Yogyakarta, Indonesia, the cultural heart of Java.
  3. What types of tours do you offer?
    We provide city tours, temple visits (Borobudur, Prambanan), adventure trips (Merapi Jeep, Jomblang Cave), cultural experiences, and customized packages.
  4. Can I book a private tour?
    Yes, we specialize in private tours tailored to your schedule and interests.
  5. Do you offer group tours?
    Absolutely. We arrange tours for families, schools, and corporate groups.
  6. How do I book a tour with Yogya Tours?
    You can book directly through our website, by email, or by contacting us via WhatsApp.
  7. What payment methods are accepted?
    We accept bank transfers, and online payment gateways.
  8. Are tours suitable for children?
    Yes, many of our tours are family‑friendly. We also provide recommendations for child‑friendly itineraries.
  9. Do you provide English‑speaking guides?
    Yes, our guides are fluent in English and experienced in explaining local culture and history.
  10. Can tours be customized?
    Definitely. We can adjust itineraries based on your preferences, time, and budget.
  11. Do you arrange sunrise tours?
    Yes, we offer popular sunrise tours at Borobudur Temple and Sikunir Hill in Dieng Plateau, Bromo
  12. Is transportation included in the tours?
    Most tours include private car and driver. We also arrange airport transfers if needed.
  13. Do you provide hotel pickup?
    Yes, we offer pickup from hotels in Yogyakarta city.
  14. Are meals included in the tours?
    Some tours include meals, while others allow you to explore local restaurants. Details are provided in each package.
  15. Do you offer multi‑day packages?
    Yes, we provide 2‑day, 3‑day, and longer packages covering Yogyakarta and surrounding destinations.
  16. What is your cancellation policy?
    Cancellations made within a certain period may be refunded. Please check our booking terms for details.
  17. Do you arrange international airport transfers?
    Yes, we provide transfers to and from Yogyakarta International Airport (YIA).
  18. Is travel insurance included?
    Travel insurance is not included, but we recommend arranging it before your trip.
  19. Do you provide tickets for temples and attractions?
    Yes, our packages usually include entrance tickets to Borobudur, Prambanan, and other sites.
  20. How can I contact Yogya Tours?
    You can reach us via our website contact form, email, or WhatsApp for quick responses.

Traveler Checklist – Before Booking Your Tour

  • Confirm tour duration: Make sure the itinerary fits your schedule (half‑day, full‑day, or multi‑day).
  • Check pick‑up & drop‑off points: Verify if it’s from hotel, airport, train station, or cruise port.
  • Review inclusions: Transport, guide, tickets, and accommodation (if multi‑day) should be clearly listed.
  • Understand exclusions: Meals, personal expenses, and tips are usually not included.
  • Know the group type: Decide if you prefer a private tour or a shared group experience.
  • Verify guide language: Ensure guides speak your preferred language (English or Indonesian).
  • Look at pricing details: Check per‑person or group rates to avoid surprises.
  • Confirm cultural highlights: Borobudur, Prambanan, Merapi Jeep, or other destinations should match your interests.
  • Check family/romantic suitability: Make sure the package fits your travel style and companions.
  • Booking process: Have your travel date, number of participants, and pick‑up location ready when contacting the operator.

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